Resurgent Capital Services L.P. Complaints
debt collectorResurgent Capital Services L.P. is a debt-servicing and collections company that manages and collects on portfolios of consumer debt on behalf of debt owners rather than as the original creditor. Headquartered in Greenville, South Carolina and founded in 1998, it is an affiliate of Sherman Financial Group, LLC, a debt-buying and servicing conglomerate whose related affiliates include LVNV Funding.
55 Beattie Place, Suite 110, Greenville, SC 29601
Resurgent Capital Services L.P. recorded 413 complaints this week, compared with an 8-week baseline average of 411.8 per week. This week was 1.0x its own 8-week baseline, with a status label of Near baseline. Top complaint products this week were Debt collection (299), Credit reporting or other personal consumer reports (102), and Credit card (6), with 100.0% of complaints answered on time this week. It ranked 2 of 7 among tracked debt collectors by spike ratio, compared with an average spike ratio of 0.9 across all tracked debt collectors this week.
Category average spike ratio this week (debt collectors): 0.9x — see the full category ranking.
12-week complaint volume
Week ending 2026-06-10 through 2026-08-26 (14-day lag buffer applied).
Spike ratio across tracked runs
9 recorded runs, 2026-07-14 through 2026-09-08 — this week vs. that run's own 8-week baseline each time (same spike-ratio math as above, tracked over separate runs of this site's data pipeline rather than within a single build). See How it works.
Top complaint products this week
Responsiveness & resolution this week
How Resurgent Capital Services L.P.'s complaints were resolved this week:
"Public response rate" counts only complaints where CFPB asked the company to respond publicly, and measures how often it said something substantive instead of declining to comment — see How it works.
Complaints from Older American / Servicemember consumers
7.5% of Resurgent Capital Services L.P.'s complaints this week were self-tagged by the consumer as coming from an Older American and/or Servicemember household (category average this week: 3.3%). This reflects who is filing complaints, not a finding about Resurgent Capital Services L.P.'s conduct toward these consumers — see How it works.
What customers are saying
Narrative word cloud not yet generated for Resurgent Capital Services L.P. — currently built for the highest-volume companies only. Why.
Where complaints go: product → issue → outcome
Complaint flow not yet generated for Resurgent Capital Services L.P. — currently built for the highest-volume companies only. Why.