National Credit Systems,Inc. Complaints
debt collectorNational Credit Systems, Inc. is a third-party debt-collection agency that specializes exclusively in collecting unpaid rental and lease debt for the apartment and multifamily-housing industry. Headquartered in the Atlanta, Georgia metro area with a Marietta, Georgia mailing address, it was founded in 1991 as Southeastern Credit Systems and renamed National Credit Systems in 1998.
National Credit Systems, Inc. recorded 92 complaints this week, compared with an 8-week baseline average of 129.7 per week. This week was 0.7x its own 8-week baseline, a status labeled Near baseline, with top complaint products this week of Debt collection (68) and Credit reporting or other personal consumer reports (24). Complaints answered on time this week were 100.0%. It ranked 6 of 7 among tracked debt collectors by spike ratio this week, compared with an average spike ratio of 0.9 across all tracked debt collectors.
Category average spike ratio this week (debt collectors): 0.9x — see the full category ranking.
12-week complaint volume
Week ending 2026-06-10 through 2026-08-26 (14-day lag buffer applied).
Spike ratio across tracked runs
9 recorded runs, 2026-07-14 through 2026-09-08 — this week vs. that run's own 8-week baseline each time (same spike-ratio math as above, tracked over separate runs of this site's data pipeline rather than within a single build). See How it works.
Top complaint products this week
Responsiveness & resolution this week
How National Credit Systems,Inc.'s complaints were resolved this week:
"Public response rate" counts only complaints where CFPB asked the company to respond publicly, and measures how often it said something substantive instead of declining to comment — see How it works.
Complaints from Older American / Servicemember consumers
2.2% of National Credit Systems,Inc.'s complaints this week were self-tagged by the consumer as coming from an Older American and/or Servicemember household (category average this week: 3.3%). This reflects who is filing complaints, not a finding about National Credit Systems,Inc.'s conduct toward these consumers — see How it works.
What customers are saying
Narrative word cloud not yet generated for National Credit Systems,Inc. — currently built for the highest-volume companies only. Why.
Where complaints go: product → issue → outcome
Complaint flow not yet generated for National Credit Systems,Inc. — currently built for the highest-volume companies only. Why.