I.C. System, Inc. Complaints
debt collectorI.C. System, Inc. is a third-party debt-collection agency (accounts receivable management) serving healthcare providers, financial institutions, utilities, and other businesses nationwide. Headquartered in St. Paul, Minnesota, it is a privately/family-owned company founded in 1938.
444 Highway 96 East, St. Paul, MN 55127-2557
I'll draft the I.C. System synopsis from your verified facts and check the verification rules first.I.C. System, Inc. recorded 155 complaints this week, compared with an 8-week baseline average of 157.0 per week. This week was 1.0x its own 8-week baseline, a status labeled Near baseline. Top complaint products this week were Debt collection (126) and Credit reporting or other personal consumer reports (29), and 100.0% of complaints were answered on time this week. Among tracked debt collectors, it ranked 3 of 7 by spike ratio this week, compared with an average spike ratio of 0.9 across all tracked debt collectors this week.
Category average spike ratio this week (debt collectors): 0.9x — see the full category ranking.
12-week complaint volume
Week ending 2026-06-10 through 2026-08-26 (14-day lag buffer applied).
Spike ratio across tracked runs
9 recorded runs, 2026-07-14 through 2026-09-08 — this week vs. that run's own 8-week baseline each time (same spike-ratio math as above, tracked over separate runs of this site's data pipeline rather than within a single build). See How it works.
Top complaint products this week
Responsiveness & resolution this week
How I.C. System, Inc.'s complaints were resolved this week:
"Public response rate" counts only complaints where CFPB asked the company to respond publicly, and measures how often it said something substantive instead of declining to comment — see How it works.
Complaints from Older American / Servicemember consumers
3.2% of I.C. System, Inc.'s complaints this week were self-tagged by the consumer as coming from an Older American and/or Servicemember household (category average this week: 3.3%). This reflects who is filing complaints, not a finding about I.C. System, Inc.'s conduct toward these consumers — see How it works.
What customers are saying
Narrative word cloud not yet generated for I.C. System, Inc. — currently built for the highest-volume companies only. Why.
Where complaints go: product → issue → outcome
Complaint flow not yet generated for I.C. System, Inc. — currently built for the highest-volume companies only. Why.