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CCS Financial Services, Inc. Complaints

debt collector
● Near baseline

CCS Financial Services, Inc. is recorded as a debt-collection company. No other details could be confidently verified, as several unrelated companies share similar names, so nothing further is published here to avoid misattributing another company's details.

CCS Financial Services, Inc. recorded 129 complaints this week, compared with an 8-week baseline average of 153.1 per week. This week stands at 0.8x its own 8-week baseline, a status labeled Near baseline, with top complaint products this week of Debt collection (119), Credit reporting or other personal consumer reports (9), and Credit card (1). Complaints answered on time this week were 100.0%. It ranked 4 of 7 among tracked debt collectors by spike ratio this week, compared with an average spike ratio of 0.9 across all tracked debt collectors.

This week
129
8-week baseline avg/wk
153.1
Spike ratio
0.8x
Rank vs. category peers
4 of 7

Category average spike ratio this week (debt collectors): 0.9x — see the full category ranking.

12-week complaint volume

Week 1 of 12: 179 Week 2 of 12: 170 Week 3 of 12: 171 Week 4 of 12: 196 Week 5 of 12: 174 Week 6 of 12: 170 Week 7 of 12: 133 Week 8 of 12: 124 Week 9 of 12: 128 Week 10 of 12: 105 Week 11 of 12: 134 Week 12 of 12: 129

Week ending 2026-06-10 through 2026-08-26 (14-day lag buffer applied).

Spike ratio across tracked runs

Run 1 of 9: 1.1x Run 2 of 9: 0.9x Run 3 of 9: 0.9x Run 4 of 9: 0.9x Run 5 of 9: 0.7x Run 6 of 9: 0.8x Run 7 of 9: 0.6x Run 8 of 9: 0.8x Run 9 of 9: 0.8x

9 recorded runs, 2026-07-14 through 2026-09-08 — this week vs. that run's own 8-week baseline each time (same spike-ratio math as above, tracked over separate runs of this site's data pipeline rather than within a single build). See How it works.

Top complaint products this week

Responsiveness & resolution this week

Answered on time
100.0%
Public response rate
100.0%

How CCS Financial Services, Inc.'s complaints were resolved this week:

"Public response rate" counts only complaints where CFPB asked the company to respond publicly, and measures how often it said something substantive instead of declining to comment — see How it works.

Complaints from Older American / Servicemember consumers

1.6% of CCS Financial Services, Inc.'s complaints this week were self-tagged by the consumer as coming from an Older American and/or Servicemember household (category average this week: 3.3%). This reflects who is filing complaints, not a finding about CCS Financial Services, Inc.'s conduct toward these consumers — see How it works.

What customers are saying

Narrative word cloud not yet generated for CCS Financial Services, Inc. — currently built for the highest-volume companies only. Why.

Where complaints go: product → issue → outcome

Complaint flow not yet generated for CCS Financial Services, Inc. — currently built for the highest-volume companies only. Why.