TRANSUNION INTERMEDIATE HOLDINGS, INC. Complaints
credit bureauTransUnion Intermediate Holdings, Inc. is a publicly traded consumer credit reporting agency headquartered in Chicago, Illinois, and one of the three major U.S. credit bureaus alongside Equifax and Experian. It was founded in 1968 as a holding company related to Union Tank Car Company and entered the credit-reporting business in 1969.
555 West Adams, Chicago, IL 60661
TRANSUNION INTERMEDIATE HOLDINGS, INC. recorded 58732 complaints this week, compared with an 8-week baseline average of 49744.5 per week. That is 1.2x its own 8-week baseline, with a status label of Near baseline. Top complaint products this week were Credit reporting or other personal consumer reports (58561), Debt collection (127), and Credit card (31), and 100.0% of complaints were answered on time this week. Among tracked credit bureaus, it ranked 1 of 3 by spike ratio this week, compared with an average spike ratio of 1.1 across all tracked credit bureaus.
Category average spike ratio this week (credit bureaus): 1.1x — see the full category ranking.
12-week complaint volume
Week ending 2026-06-10 through 2026-08-26 (14-day lag buffer applied).
Top complaint products this week
Responsiveness & resolution this week
How TRANSUNION INTERMEDIATE HOLDINGS, INC.'s complaints were resolved this week:
"Public response rate" counts only complaints where CFPB asked the company to respond publicly, and measures how often it said something substantive instead of declining to comment — see How it works.
Complaints from Older American / Servicemember consumers
1.0% of TRANSUNION INTERMEDIATE HOLDINGS, INC.'s complaints this week were self-tagged by the consumer as coming from an Older American and/or Servicemember household (category average this week: 1.2%). This reflects who is filing complaints, not a finding about TRANSUNION INTERMEDIATE HOLDINGS, INC.'s conduct toward these consumers — see How it works.
What customers are saying
Narrative word cloud not yet generated for TRANSUNION INTERMEDIATE HOLDINGS, INC. — currently built for the highest-volume companies only. Why.
Where complaints go: product → issue → outcome
Complaint flow not yet generated for TRANSUNION INTERMEDIATE HOLDINGS, INC. — currently built for the highest-volume companies only. Why.