SUNCOAST CREDIT UNION Complaints
credit unionSuncoast Credit Union is a member-owned, not-for-profit community credit union headquartered in Tampa, Florida, and the largest credit union in the state. Founded in 1934, membership is open to those who live, work, attend school, or worship in its Florida service area, and to public K-12 and college educators and staff statewide.
SUNCOAST CREDIT UNION recorded 5 complaints this week, compared with an 8-week baseline average of 7.1 per week. This puts this week at 0.7x its own 8-week baseline, a level labeled Near baseline. Its top complaint products this week were Credit reporting or other personal consumer reports (3) and Checking or savings account (2), with 100.0% of complaints answered on time. It ranks 4 of 5 among tracked credit unions by spike ratio, matching the category average of 0.7.
Category average spike ratio this week (credit unions): 0.7x — see the full category ranking.
12-week complaint volume
Week ending 2026-06-10 through 2026-08-26 (14-day lag buffer applied).
Spike ratio across tracked runs
9 recorded runs, 2026-07-14 through 2026-09-08 — this week vs. that run's own 8-week baseline each time (same spike-ratio math as above, tracked over separate runs of this site's data pipeline rather than within a single build). See How it works.
Top complaint products this week
Responsiveness & resolution this week
How SUNCOAST CREDIT UNION's complaints were resolved this week:
"Public response rate" counts only complaints where CFPB asked the company to respond publicly, and measures how often it said something substantive instead of declining to comment — see How it works.
Complaints from Older American / Servicemember consumers
20.0% of SUNCOAST CREDIT UNION's complaints this week were self-tagged by the consumer as coming from an Older American and/or Servicemember household (category average this week: 15.1%). This reflects who is filing complaints, not a finding about SUNCOAST CREDIT UNION's conduct toward these consumers — see How it works.
What customers are saying
Narrative word cloud not yet generated for SUNCOAST CREDIT UNION — currently built for the highest-volume companies only. Why.
Where complaints go: product → issue → outcome
Complaint flow not yet generated for SUNCOAST CREDIT UNION — currently built for the highest-volume companies only. Why.