AllBankComplaints.com

← Leaderboard

LEXISNEXIS Complaints

data reseller
● Near baseline

LexisNexis Risk Solutions is a data analytics and risk-management company within the Risk segment of RELX, a UK-based multinational information and analytics group. It provides data services used in industries including insurance, financial services, and government and law enforcement, and is headquartered in Alpharetta, Georgia.

Contact

1000 Alderman Drive, Alpharetta, GA 30005

Social & web
Official website ↗ X (Twitter) ↗

LEXISNEXIS recorded 613 complaints this week, compared with an 8-week baseline average of 659.5 per week. This week was 0.9x its own 8-week baseline, a Near baseline status. Its top complaint products this week were Credit reporting or other personal consumer reports (610) and Debt collection (3), and 99.8% of complaints were answered on time this week. Among tracked consumer-report resellers, it ranked 4 of 5 by spike ratio, compared with an average spike ratio of 1.1 across all tracked consumer-report resellers this week.

This week
613
8-week baseline avg/wk
659.5
Spike ratio
0.9x
Rank vs. category peers
4 of 5

Category average spike ratio this week (data resellers): 1.1x — see the full category ranking.

12-week complaint volume

Week 1 of 12: 613 Week 2 of 12: 660 Week 3 of 12: 550 Week 4 of 12: 590 Week 5 of 12: 586 Week 6 of 12: 661 Week 7 of 12: 737 Week 8 of 12: 691 Week 9 of 12: 718 Week 10 of 12: 667 Week 11 of 12: 782 Week 12 of 12: 613

Week ending 2026-06-10 through 2026-08-26 (14-day lag buffer applied).

Spike ratio across tracked runs

Run 1 of 9: 0.7x Run 2 of 9: 0.8x Run 3 of 9: 0.9x Run 4 of 9: 1.1x Run 5 of 9: 1.1x Run 6 of 9: 1.1x Run 7 of 9: 1.0x Run 8 of 9: 1.2x Run 9 of 9: 0.5x

9 recorded runs, 2026-07-14 through 2026-09-08 — this week vs. that run's own 8-week baseline each time (same spike-ratio math as above, tracked over separate runs of this site's data pipeline rather than within a single build). See How it works.

Top complaint products this week

Responsiveness & resolution this week

Answered on time
99.8%
Public response rate
—

How LEXISNEXIS's complaints were resolved this week:

"Public response rate" counts only complaints where CFPB asked the company to respond publicly, and measures how often it said something substantive instead of declining to comment — see How it works.

Complaints from Older American / Servicemember consumers

2.8% of LEXISNEXIS's complaints this week were self-tagged by the consumer as coming from an Older American and/or Servicemember household (category average this week: 2.5%). This reflects who is filing complaints, not a finding about LEXISNEXIS's conduct toward these consumers — see How it works.

What customers are saying

Narrative word cloud not yet generated for LEXISNEXIS — currently built for the highest-volume companies only. Why.

Where complaints go: product → issue → outcome

Complaint flow not yet generated for LEXISNEXIS — currently built for the highest-volume companies only. Why.