ALLIANT CREDIT UNION Complaints
credit unionAlliant Credit Union is a member-owned, not-for-profit credit union that operates primarily online. Originally founded in 1935 as United Airlines Employees' Credit Union, it adopted the name Alliant Credit Union in 2003 and is headquartered in the Chicago, Illinois area.
ALLIANT CREDIT UNION recorded 4 complaints this week, compared with an 8-week baseline average of 4.5 per week, or 0.9x its own baseline, a standing labeled Near baseline. Top complaint products this week were Credit card (2), Checking or savings account (1), and Credit reporting or other personal consumer reports (1), and 100.0% of complaints were answered on time this week. Among tracked credit unions it ranked 2 of 5 by spike ratio this week, compared with an average spike ratio of 0.7 across tracked credit unions.
Category average spike ratio this week (credit unions): 0.7x — see the full category ranking.
12-week complaint volume
Week ending 2026-06-10 through 2026-08-26 (14-day lag buffer applied).
Spike ratio across tracked runs
9 recorded runs, 2026-07-14 through 2026-09-08 — this week vs. that run's own 8-week baseline each time (same spike-ratio math as above, tracked over separate runs of this site's data pipeline rather than within a single build). See How it works.
Top complaint products this week
Responsiveness & resolution this week
How ALLIANT CREDIT UNION's complaints were resolved this week:
"Public response rate" counts only complaints where CFPB asked the company to respond publicly, and measures how often it said something substantive instead of declining to comment — see How it works.
Complaints from Older American / Servicemember consumers
0.0% of ALLIANT CREDIT UNION's complaints this week were self-tagged by the consumer as coming from an Older American and/or Servicemember household (category average this week: 15.1%). This reflects who is filing complaints, not a finding about ALLIANT CREDIT UNION's conduct toward these consumers — see How it works.
What customers are saying
Narrative word cloud not yet generated for ALLIANT CREDIT UNION — currently built for the highest-volume companies only. Why.
Where complaints go: product → issue → outcome
Complaint flow not yet generated for ALLIANT CREDIT UNION — currently built for the highest-volume companies only. Why.